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Clean Uninstall Instructions

 

I typed this up to help someone, but thought I would throw it up here on the blog just in case it helps someone else.

This is my method for a clean uninstall. Often, when reinstalling a software or upgrading, you need to uninstall a previous version before installing the newer version. Sometimes we reinstall just to fix problems.

However, if you leave any trace of the old install on your computer, it could replicate the problem on the new install.

Have you ever gone into My Computer ( "c" drive in Windows) after an uninstall to see that the folder and one or two files remain? It happens more often to me than not.

I have found that a "setting" file remains and when the new install comes into the folder, it reads that file. Some programs are purposefully set up to do this just for your convenience. However, it can cause trouble too.

 

Here is a good practice:
Uninstall through Control Panel.
Manually delete program folders and files.
Run CCleaner to clean the registry.
Reinstall.


Here are the instructions for a clean uninstall of Photoshop Elements.

1. Uninstall the program through the Control Palen.

2. Manually go to C:\Program Files\Adobe and delete the Photoshop Elements (#) folder (if there is any).

3. Manually go to C:\ProgramData\Adobe and delete the Photoshop Elements(#) folder (if there is any).

4. Download and install CCleaner. There are two cleans you should run. On the sidebar on the left, you will see it defaults to "cleaner" tab. Run this scan by click the button in the lower right hand corner. You don't need the analyze button as it just gives a report. NEXT, click on the "registry" tab on the left sidebar. Click the scan for issues button. After the scan, follow through to delete the selected items by clicking the "Fix Selected Issues." I never keep a back up when it asks, but that is up to you. RUN the registry clean a second time. It always seems to pick up something new after deleting some things.

*This step is important to clean the registry of anything that was not uninstalled properly in PSE.

5. Now that you have insured a totally clean uninstall without anything left over anywhere, reinstall the program.

 

Written 7/31/2008

Copyright Cheryl Rutledge-Brennecke
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